[wwb]

Do not use cigarettes-cigars dot com. They are a fraud! They will take your money and not send you your product.

[Joe Z.]

How can I go about getting money refunded to me from a fraudulant internet tobacco company? Smokeonsale.com had taken payment on my order a month ago and I still haven't received it. 2 weeks ago they responded to 1 of my many, many emails and said the order should be there any day now! Since then I haven't gotten any emails answered and the phone number on the website never gets answered. Can I have my bank electronically get the money back? or am I screwed?

[Chief Smoker]

Joe,

Thanks for posting this. We encourage this type of post so we can alert others when websites such as this take advantage of customers. I'm surprised they are not answering their phones since they have a US phone number (612-284-5914) but this is clearly NOT a US based company. You are ordering your cigarettes from and international company. It's easy to tell by the styles offered and the price being so low.

One thing that could have happened which does occur when ordering from an overseas operation. You cigarettes may have been seized by customs. International companies must ship each carton individually (it reduces the risk). Did you order one carton or many?

I'd contact your bank and tell them you got scammed by a website. Most will reversere the charge and start and investigation with the company. You have nothing to lost by doing this.

Chief

[kate82]

Red alert for all tobacco merchants.
Here is cigarettes-cigars.com; please black list this fraud man Wade Bartholomew; we shipped him his parcel and as soon he received our shipping advice he claimed at his credit card company.
He is a fraud man smoking free and frauding merchants.
Blacklist him.

Admin
cigarettes-cigars.com

[Chief Smoker]

Wade, you've been called out - response?

[Joe Z.]

Thanks Chief,
I did order 6 cartons from that company. I'm gonna give them another week to either get me the smokes or at least respond to me. I hope they didn't get seized. Will post any progress.

[travelann]

I am waiting for a carton from them too. The phone number went to voice mail with no announcement of who you have reached. Ugh!

[travelann]

They just arrived via U.S. Postal and I signed for them. They are not from the U.S. and I can't begin to guess as the letters I recognize are the ones that say Marlboro Gold originals. I'm just glad they got here!

[wwb]

Called out? What do you mean?

[Chief Smoker]

I meant this named you and said you were a bad customer. Maybe he's just trying to some reputation management!