Transcript from dealing with these bums 2010-01-14
17:37:17 Your Company is now listed Details
Your message: You company is now listed on one of the internet's biggest and best known sites for cigarettes reviews of online retailers, [url=http://www.cigreviews.com]Cigarettes - Cigarette Shop Reviews - Electronic Cigarette Coupons & More[/url]
See for yourself here, [url]http://www.cigreviews.com/forums/general-smokers-discussion/657-online-fraud.html[/url]
Refund my MONEY IN FULL and cancel my order and I will remove the posting!!
Claudia - Shipping Department: Dear Mr. Wade,
why you dont' write on this forum that you are a fraud man?
Youa re aperson liking to smoke free; you waited the shipment of your cigarettes and after you claimed at your credit card company.
We shipped By FEdex as follow and you can track your parcel :
[url]http://www.fedex.com/Tracking?cntry_code=md[/url] , tracking 8636 4935 5009.
Now you can smoke free.
You have been blacklisted and you never can shop again on our websites group.
Best regards.
Customer care
Kate -USA Area
Dear Wade,
We confirm again that we can't cancel your order because it has been processed and is already on the shipping list.
Your order will be dispatched shortly, please do not worry.
All the best
2010-01-13
16:30:38 Your website is now listed as a Fraud Details
Your message: Your website is now listed at the top of a google search as a fraud and a scam. Now potential new customers will see this are not order a thing from you guys.
[url=http://www.google.com/search?hl=en&q=cigarettes-cigars+scam&aq=f&oq=&aqi=]cigarettes-cigars scam - Google Search[/url]
Denise - Orders Department: Dear Wade,
You should know that we are honest merchants and we have a lot of satisfied customers worldwide.
Kind Regards
2010-01-13
16:20:39 Cancel my order! Details
Your message: Do not ship my order. Cancel it and refund my money. I am refusing to accept the package if it arrives!
Denise - Orders Department: Dear Wade,
We confirm again that we can't cancel your order because it has been processed and is already on the shipping list.
Your order will be dispatched shortly, please do not worry.
All the best
2010-01-12
17:45:33 Fraud! Details
Your message: Be patient? It's been over ten 10 days since I ordered them and you still haven't shipped them!! I'm refusing the package when it arrives along with I'm posting about your company online as a fraud and a scam!!
Denise - Orders Department: Good afternoon,
We are sorry your order hasn’t been shipped yet. We'll make a solicitation to the warehouse to ship your order ASAP. Please be a little patient, as soon as it will be dispatched, you will receive our shipping advice concerning shipping date of your goods and the average time of arrival.
Kind Regards
2010-01-11
16:13:41 Please Cancel Order Number 177074 Details
Your message: Please cancel order number 177074 and refund my money on my credit card. It hasn't even shipped yet!! I ordered this over a week ago and it still hasn't shipped. This is why I paid the extra $90 at the time to have these expedited and it hasn't even shipped yet! I understand your busy, however, if you can't handle the volume of business, then hire more people or don't offer expedited services such as FedEx.
Denise - Orders Department: Dear Wade,
We regret to announce you that we can't cancel your order because it has been processed and is listed to be shipped in a short time.
Please accept our apologies concerning this delay and be a little patient, your order will be dispatched soon.
We remain at your disposal
2010-01-09
05:37:11 Order Number 177074 Details
Your message: Order Number 177074 was placed on January 2, 2010 and to be shipped via FedEx. According to your website I was suppose to receive this package within 5 business days. Today is that day (January 8, 2010) and I have not received the package. Please refund my money as I paid the extra $90 for FedEx shipping so that I would receive this in the time frame advertised and stated on your website.
Denise - Orders Department: Good afternoon,
We confirm that your order has been accepted by our card processor and everything is OK. It has been listed to be shipped in a short time. This delay is due to the fact that our company is fully engaged with orders at this time.
Please be a little patient, you will receive soon our shipping advice concerning shipping date of your goods and the average time of arrival.
We remain at your disposal. |