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4.1
Overall Rating:
based on 10 reviews

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Date
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jantea
2017-06-15

 

Comments:

Have placed over 1,500 $ in orders over several months but customer service is an uncaring nightmare. They are real quick to want to cancel your order and can give you NO info on expected shipping dates when your order is delayed... which my last 3 have been. No connection between shipping and customer service and if you question them they want to cancel your order... which she did then proceeded to tell me she cancelled my account also... ROFL too funny, idiots! There ARE companies that value the customer and I would advise you to find one because this one does NOT.

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garycsr55
2017-05-25

 

Comments:

Wish I'd found this long ago! Local prices where I live are more than double!

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patriciasullivn
2015-01-12

 

Comments:

Terrible customer services. frequently out of products. I placed an order and three days later I get notice that they are behind in deliveries. I had a problem with one bag of tobacco in a year being MOLDY and they refused to allow me to return it or give me a credit.

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carolpelham2
2014-08-21

 

Comments:

I have ordered from this store since March 2014. the first few months was good. Service was good, fast delivery. But the last two times I have ordered has been a nightmare. I had waited a week after ordering and had not gotten anything from them. Finally I got someone to call me back after raising hell. They were out of the product. So, no tobacco, no tubes, nothing. They finally refunded my card. Then last week I ordered again and after three days I get an email from them and my order is on hold because they don't have the tubes.

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smokiepro
2013-08-25

 

Comments:

Grate Prices ,Fast Service .Best Prices i can find.Fresh product,Order big to save on shipping. i havent found a better shop than TobaccoGeneral .

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ereed
2013-07-09

 

Comments:

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dave72653
2013-02-06

 

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webslave
2012-08-17

 

Comments:

I finally broke away from my higher priced tied and true site for ordering. My first order with TG was the fastest I've ever seen. Only negative might be a smaller selection than other sites.

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NCJY
2012-08-13

 

Comments:

Great service and prices. I have stopped buying from them when they raised the free shipping to orders over $120. Be nice if they carried more than just low end tobacco.

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dave72653
2012-08-01

 

Comments:

Been using this shop for a few months now they have the best prices on tubes and tobacco that i seen. they also are fast shippers as well

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